Solum 52 – Shipping Policy

Effective Date: 01 March 2022

At Solum 52, we are committed to delivering your sportswear quickly and efficiently. This Shipping Policy outlines our shipping options, delivery times, and important information regarding your order.

1. Processing & Shipping Times

• Order Processing: Orders are typically processed within 1 - 3 business days (excluding weekends and holidays).
• Shipping Time: Delivery estimates vary based on location and selected shipping method.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5 - 10 business days	FREE
Express Shipping	3 - 5 business days	£4.99
International Shipping	5 - 10 business days	Calculated at checkout

🚀 Need it fast? Choose Express Shipping at checkout for quicker delivery!

2. Shipping Destinations

We currently ship to United Kingdom, America, Australia & Canada. If your location is not listed, please contact us for assistance.

International Orders

• Customers outside United Kingdom may be responsible for customs duties, import taxes, and local fees, which are not included in our prices.
• Delivery times for international orders may be affected by customs processing delays.

3. Tracking Your Order

• Once your order ships, you will receive a tracking number via email.
• Use this tracking number to monitor your delivery status on the courier’s website.

4. Shipping Issues & Delays

While we strive to ensure timely deliveries, Solum 52 is not responsible for delays caused by:

✔ Customs processing
✔ Weather conditions
✔ Carrier disruptions or strikes
✔ Incorrect shipping addresses provided by the customer

If your package is delayed or missing, please contact us at info@solum52.com, and we’ll assist in resolving the issue.

5. Lost or Stolen Packages

• Solum 52 is not responsible for lost or stolen packages after they have been marked as "delivered" by the carrier.
• If you believe your package has been stolen, check with neighbours or your local courier office first, then contact us for further assistance.

6. Address Changes & Order Modifications

• Need to update your shipping address? Contact us at info@solum52.com within 2 hours of placing your order.
• Once an order has been processed, we may not be able to modify shipping details.

7. Returns Due to Incorrect Address

If a package is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping costs.

8. Contact Us

For any shipping-related inquiries, please reach out to:

📧 Email: info@solum52.com